Payroll can be stressful, time-consuming, and costly. That's why we offer outsourced payroll services designed for the needs of small and medium-sized businesses.
With our award-winning, easy-to-use software you can enter your data or simply upload a spreadsheet. Our friendly, qualified team take care of everything else, ensuring not only that your staff are paid accurately and on time and your returns are filed with HMRC, we also look after your workplace pension, keeping you fully compliant with The Pensions Regulator.
It's a straightforward, reliable and cost-effective solution for all your payroll needs.
Welcome to Crystal HR and Payroll, your trusted partner for efficient payroll and HR solutions. Our 15-year track record speaks for itself, but we go a step further with our zero-error guarantee. If we make a mistake in your payroll, there will be no charge to you for that months payroll.
Our outsourced payroll solutions are powered by award-winning BrightPay software, a leader in payroll innovation. From payroll processing and workplace pensions to real-time information (RTI) submission and salary payments to your employees, our servcie and software goes beyond basic payroll functions, giving you a truly exceptional payroll service at a price you will genuinely find hard to beat.
Partner with us for a stress-free payroll experience, guaranteed.
A Simple HR Solution
Managing HR documents and employee leave can be time-consuming and complicated. Our software simplifies this process for small and medium-sized businesses.
Easily share contracts, distribute handbooks, and let your team access their documents securely. Use our real-time calendar to track all types of employee leave—annual, unpaid, sick, and parental etc.
With our free Employee App for Android and iOS, offer your team GDPR-compliant self-service tools, a digital payslip library, and easy holiday management.
Trustindex verifies that the original source of the review is Google.
We’ve had a great experience working with this company. They respond quickly, communicate clearly, and maintain a personal, approachable style throughout. It's refreshing to work with a team that is both efficient and genuinely engaged. Highly recommended!
Gordon Adie (Arrowdawn)
13 February 2025
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Highly recommend Crystal Payroll - very reliable and great to deal with
Lauren
24 October 2024
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I have been using Crystal HR & Payroll Ltd for over 2 years. They are very helpful, professional and friendly. They are always available to help, advise and assist in all matters relating to payroll or HR. I fully recommend and endorse the services of Crystal HR & Payroll Ltd, as they have been a great asset and support in my business. Ray RML
Stephen Duckworth
23 October 2024
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Crystal Payroll are an excellent organisation, they are efficient, approachable and very flexible depending on your organisation's needs. I have been using them for five years now and would strongly recommend them. Professor Stephen Duckworth
Julie-Anne
22 July 2024
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We recently migrated our payroll services to Crystal HR and Payroll. We ran a formal selection process and Crystal were extremely professional and helpful in responding to our requests. The migration process itself has been smooth and the Crystal personnel could not have been more helpful. Thank you to Jon, Sarah, Abbie and the team.
Chris Errington
12 February 2024
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FUTUREhope Hertford and Ware has used Crystal HR and Payroll for a number of years. They have processed our payroll with a quiet efficiency and dealt with queries in a professional manner. I have no hesitation in recommending them as a payroll manger.
Aaron Ujjal
6 October 2023
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The team did a brilliant job when they visited Lodge Primary. Their presentation included real life scenarios. The children enjoyed working out tax, national insurance and learning about payroll. Pupils were inspired and learnt about various jobs they could aspire to. Thank you for taking the time to come.
ll wp
4 September 2023
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Great company to deal with they helped us out at the last minute. Abbie and Kelly are a credit and I can highly recommend them to anyone. Great doing business with you guys here's to the start of a great business relationship
Malcolm Cromb
3 August 2023
Trustindex verifies that the original source of the review is Google.
Highly recommended service. From initial enquiry to payroll processing in 24 hours! Thank you.
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The benefits of choosing Crystal HR & Payroll
Competitive Pricing
Our pricing is designed to offer you the best value in payroll services
Error-Free Guarantee
If we make a mistake, we wont charge for that month/weeks payroll
Quick Turnaround of Your Payroll
Payroll can be run in as little as 1 hour
Award-Winning Software
Award Winning Software tailored to your needs and designed to streamline your payroll and HR functions
Salary Payments Included
Enjoy the convenience of having salary payments as a standard with our payroll service, or process payments in-house, the choice is yours.
GDPR Compliant Payroll Service
Ensure the security and confidentiality of your employee data with our fully GDPR-compliant services.
Payroll
Explore the possibilities for a hassle-free payroll experience, designed for your specific needs.
Send us your data securely through our advanced online portal Crystal Cloud, which prioritises the protection of your sensitive information.
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Our expert team will setup your payroll, ensuring a smooth transition.
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To provide you with personalised support, you’ll be connected to your own dedicated Payroll Technician via an online call. They’ll be readily available to address and queries you may have and will be on hand whenever you need.
We had a payroll problem that we could not solve. It was very serious. We got through to one of the Directors who took the time to listen to us for more than 40 minutes to understand our problem. From then on, we dealt with Sarah who was then assigned as our payroll specialist, who was able to setup our payroll and was able to process the payroll on the same day. By doing this, they saved us a lot of money and they even gave us some advice about how to deal with HMRC.
I would recommend this company to anybody to take the payroll headache away from your own company. We are really really happy with them.
5-star Payroll and HR Outsourcing Services
Amanda Berwick
Accountant
Extremely efficient & responsive service from a great team. They are always quick to respond to various queries I have and helped with the many staff changes often at short notice for our monthly payroll. .
Scott Dalton
Business Owner
The best Payroll service provider I have ever worked with. Thank you!! Fantastic onboarding process. Knowledgeable and diligent staff, both fast and effective, customer oriented service, really pleasant and friendly people that genuinely want to help and they really do provide a 1st Class, highly professional service. Thoroughly recommended!!
Muhammed Khan
Business Owner
I have a small business and was recommended Crystal Payroll through a friend. I have found the team at Crystal to be very efficient, transparent and helpful and would not hesitate to recommend them to any one looking for HR and payroll solutions.