An independent complaints review body has ordered HMRC to pay £4.4m in refunds and write-offs last year and upheld 94% of PAYE complaints. The tax adjudicator – currently Judy Clements OBE – reviews complaints against HMRC, as well as against the Valuation Office Agency and the Insolvency Service. Her annual report for 2013/14 shows that […]

Employment Status Indicator The Employment Status Indicator (ESI) tool enables you to check the employment status of an individual or group of workers - that is, whether they are employed or self-employed for tax, National Insurance contributions (NICs) or VAT purposes. Who can use the tool The ESI tool is helpful for anyone who takes […]