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Are you a New Employer? An introduction to PAYE and how to get started.

30 September 2016 by Crystal HR & Payroll Ltd

Are you a New Employer? An introduction to PAYE and how to get started.

Do you know what to do as a new employer? Do you understand what your duties are as an employer? Do you know where to get help from?

Obviously, we would like you to use our services to run your payroll and help you with your employer duties, but we know that many employers either don’t have the resources or experience to outsource their payroll to a payroll bureau such as ourselves, or prefer and have both the resources and experience needed to run their own payroll in-house.

For those employers that are running their own payroll and all of this is new to them, there are a whole host of useful resources available to them and a good starting point for any employer should be HMRC, where you will find a whole host of useful guides, materials and webinars to help you such as the HMRC video which provides a useful guide to PAYE and how to get started.

To contact HMRC:


Telephone: 0300 200 3211

Textphone: 0300 200 3212

Fax: 03000 523 030

If you’re an employer, get advice on:

  • stakeholder pensions
  • student loan repayments
  • the Construction Industry Scheme
  • PAYE in real time, including:
  • Statutory Sick Pay
  • Maternity and Paternity Pay

Have your employer reference number with you when you phone.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday

8am to 4pm, Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year’s Day

Best time to call:

Phone lines are less busy between 2pm and 4pm.


Write to HMRC for advice if you’re a new employer or contractor.

You don’t need to include a street name, city name or PO box when writing to this address.

National Insurance Contributions and Employers Office

HM Revenue and Customs


United Kingdom

If you would like to talk to us about this article or would like to know more about how we can help you, please contact us using the form below and we will be pleased to call you back or call us on 0121 569 2720

Get in touch with us to see how you can benefit from our outsourced services