Video Guide - Expenses & Benefits for Employers

Absolutely amazing, As a Chef that starting out on her first catering business, My knowledge is in the kitchen, not on the admin side! So I had gotten myself into a little pickle with paying an employee, Due to not understanding, And Jonathan Was able to instantly help me get to the problem and solve it all Very efficiently and professionally For now, I have just use their service as a one off, As I have realised myself as a sole trader Have not got enough customers currently To have constant staff, But when I do, I will absolutely be returning to You guys! Thanks again Charlotte Steam & Stone

We have been using Crystal HR & Payroll Ltd since 2017 and it's been one of the best operational decisions we’ve made. What used to be a time-consuming process has become completely seamless, stress-free and has also freed up valuable internal resources. We don’t hesitate to recommend them to our contacts who may be looking to outsource their payroll services, to a company that will provide them with expertise, reliability and peace of mind.

I’ve had a really positive experience working with Crystal as a payroll partner. While we’ve worked together on shared clients, the experience has been seamless from a client perspective, with payroll handled accurately, professionally and with minimal input needed, which is exactly what you want. As an HR consultant, it’s incredibly valuable to have a trusted payroll provider I can confidently recommend. Knowing that my clients will be well looked after, and that payroll will be managed reliably and compliantly, gives me real peace of mind. I wouldn’t hesitate to refer Crystal to other businesses looking for a dependable payroll partner.

We recently engaged Crystal HR & Payroll company following concerns about the accuracy and reliability of our previous outsourced provider, and the difference has been nothing short of exceptional. Crystal conducted a comprehensive payroll and pension audit, giving us much-needed clarity and reassurance. Their thorough review uncovered a number of issues, which had previously been managed incorrectly. What truly stood out was Crystal's diligence and commitment. They worked incredibly hard to complete the audit as quickly as possible without compromising on detail or accuracy. Throughout the process, their communication was clear, concise, and easy to follow, ensuring we fully understood both the issues identified and the steps required to resolve them. Thanks to Crystal's expertise and professionalism, we now have complete confidence that our payroll and pensions are accurate and fully compliant. It’s such a huge relief to know we are now in such capable hands, and we wouldn’t hesitate to recommend their services.

Crystal have been providing us their payroll service for 15 years. I would recommend them if reliability, ease of use and good customer service is important to you. The staff at Crystal are incredibly friendly yet professional and are patient and solution-focused when I've needed further help.

Crystal HR & Payroll Ltd were super helpful and efficient in setting up our payroll, and their response time was excellent throughout. They also supported us with setting up our pension scheme, which made the whole process smooth and stress-free. Thank you, Jonathan and team!

I've been using Crystal Payroll for nearly 3 years now and the service and overall experience has always been excellent. Farwa is my main point of contact and is always responsive and happy to help.

I have been using the services of Crystal HR & Payroll Ltd for over a year now and I couldn't be happier with the service provided. The whole setup was surprisingly easy, and I appreciated how quickly they handled everything. What I really liked was their customer support. Anytime I had a question, I could reach out, and they were always friendly and helpful. It gave me peace of mind knowing that I had someone to turn to when I needed assistance. Katie in particular, has always been very friendly, professional and helpful. The online portal is user-friendly, which has made it easier for me to keep track of everything without feeling overwhelmed. Overall, this payroll service has saved me a lot of time and stress, allowing me to focus on other tasks. I definitely recommend giving them a try if you're looking for reliable payroll assistance!

We are a small charity and were looking for payroll support as we took on our first employee. Crystal HR and Payroll helped us navigate the payroll set-up, processing and pension rules which were unfamiliar to us. In the 2 years since then they have always had time to help us out with employee changes and payroll questions, and we have found them efficient and friendly. Most importantly for us as a charity they generously give their services to us free of charge. I have no hesitation in recommending them.

Super professional and friendly treatment that makes you feel trust and safety all the time. A big thank you to Jonathan for understand and being so helpful dealing the proper way with our company and its details.